Privacy Policy

At Gralveniq (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By using Gralveniq, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, or contact details when you voluntarily provide them (e.g., via our contact form).
  • Non-Personal Information: including browser type, IP address, device information, and pages you visit on our site.
  • Cookies & Tracking Data: see our Cookie Policy for details on how we use cookies and similar technologies.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our website and services;
  • Respond to your inquiries and requests;
  • Analyze website traffic and usage patterns;
  • Ensure security and prevent fraudulent activity;
  • Comply with legal obligations.

3. Sharing of Information

We do not sell or trade your personal data. We may share information with:

  • Service Providers: trusted third parties that help us operate the website (e.g., analytics providers);
  • Legal Authorities: if required by law or to protect our legal rights;
  • Third-Party Links: our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights (GDPR/European Users)

If you are located in the EU/EEA, you have the right to:

  • Request access to your personal data;
  • Request correction or deletion of your data;
  • Restrict or object to certain data processing activities;
  • Withdraw consent at any time (without affecting the lawfulness of processing prior to withdrawal);
  • Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us (details below).

6. Security

We take appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected information from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Address: Karl-Liebknecht-Str. 12, 10178 Berlin, Germany
📞 Phone: +49 30 901820
✉️ Email: info@gralveniq.com